Everything You Need For Your Next Adventure
Taking Your Business to the Next Level
Warehousing
Our warehouse is constantly evolving and growing to meet all of our client’s space needs, and keeping your product safe, organized, and ready to be shipped in any manner you need will always be our top priority.
E-Commerce Fulfillment
We’re no stranger to the importance of e-commerce running smoothly and efficiently. Whalebacker can plug into webstores across numerous platforms to feed your orders to our team instantly. From there, we ensure that you receive the best possible shipping pricing while following any specific guidelines and instructions you provide. Our team includes dedicated members focused solely on making sure our clients’ Amazon and webstore orders are shipped out daily.
Customer Service
In addition to fulfillment, we also provide customer service to our clients’ customers, allowing them to focus on other priorities while we manage direct communication with consumers regarding their orders. To perform this service effectively, we've become highly knowledgeable about your product to ensure it’s packed with care and that we’re able to answer any questions customers may have.
Crowdfunding Fulfillment
Our team is comprised of crowfunding experts who have personally held and managed numerous campaigns of all kinds. Because of this, we’re best equipped to fulfill your campaigns painlessly. We understand the intricacies of the various packouts from chosen tiers and the stretch goal items that may be needed. We also understand better than anyone how important it is to pack these campaign rewards with the utmost care. Our crowdfunding expertise is one of our greatest strengths, and why our clients trust us with some of the biggest campaigns on Kickstarter and other platforms.
Distribution
Whalebacker understands distribution and its complexities inside and out, due to our team’s own experience in publishing. No matter what the distribution avenue, our team will work directly with the distribution companies to ensure the pallets are built correctly, the cartons are labeled per that company’s specific needs, and that the product itself has the proper SKUs and barcodes to ensure a headache free experience of getting your product in stores.
Specialty Packing
We know that not all things should be packed the same. We have shipped everything from furniture to autographed memorabilia to Alice Cooper’s guitar. (Literally). We care deeply about your items arriving to their destination in the best shape possible, so we pack everything with care, using creative problem solving to find new ways to keep unique products safe.
Whalebacker Provisioning
We’re currently building out our own exciting online marketplace to better serve our clients, and are invigorated by the overwhelmingly positive responses. Want an additional outlet to sell your product? Want to sell old, discounted, or slightly damaged product without it crowding your own webstore? We can sell it for you on our own platform to make you the most money on that product we can.
